Effective date: August 25, 2026

Who we are

People First Computers provides technology services and support for businesses. Our website is peoplefirstcomputers.com. We serve clients in Central Florida and may work with clients elsewhere depending on the project.

Privacy questions can be sent through our Contact page or by calling 407-214-4114.

Information we collect

Information you provide

When you contact us, submit a form, request service, create or use a client account, or communicate with us, we may collect information such as:

• Name, company or organization, email address, phone number, and contact preferences.
• Details you provide about a technology problem, project, website, system, or service request.
• Files, attachments, form responses, approvals, or signatures when a specific form or workflow asks for them.
• Client-account and organization information used to provide the PFC Client Portal and support workflows.
• Service-request messages, request history, status information, and follow-up information you submit.

Technical and security information

Our website, hosting environment, WordPress platform, and security or operational services may process technical information such as IP address, browser and device information, date and time of access, login activity, error information, and security logs. We use this information to operate, secure, troubleshoot, and improve the website and client-facing systems.

How we use information

We may use information to:

• Respond to questions, support requests, estimates, and project inquiries.
• Provide, administer, document, and improve technology services.
• Operate client accounts, service requests, and authenticated portal features.
• Communicate about work you requested, service status, billing or administrative matters, and important account or security information.
• Protect our website, systems, clients, and users against abuse, fraud, unauthorized access, or technical failures.
• Meet legal, accounting, contractual, or regulatory obligations that apply to our business.

Cookies and browser storage

We use necessary cookies and similar browser storage when they are required for functions such as WordPress login, authenticated client access, security, session continuity, and preference handling.

The site’s cookie-preference choice is stored in your browser so we can remember whether you accepted or rejected optional features. Optional site features, such as certain opt-in forms, may use cookies or browser storage to remember interactions or display preferences.

As of the effective date above, our active WordPress plugin audit did not identify an active analytics or advertising plugin on this site. If we enable non-essential analytics, advertising, profiling, or similar tracking later, we will update the cookie controls and this policy before relying on that processing.

You can reopen Cookie Settings from the persistent site footer at any time.

Forms and client portal

Forms are used for contact, support, service, and other business workflows. Information submitted through forms is used for the purpose shown on the form and for related business records. Authenticated client-portal information is restricted by account permissions and organization ownership rules implemented by PFC Core.

How we share information

We do not sell personal information. We may share information only when reasonably necessary with:

• Hosting, email, form-delivery, security, backup, or other service providers that help us operate the business and website.
• Contractors, vendors, or specialist partners involved in work you request, when they need the information to perform that work.
• Professional advisers, insurers, payment or accounting providers, or similar business services when appropriate.
• Government authorities or other parties when required by law, legal process, or to protect rights, safety, systems, or property.

When practical, we limit shared information to what is reasonably needed for the purpose.

How long we keep information

Retention depends on the type of information and why we have it. We may keep client, service, project, support, accounting, security, and business records for as long as reasonably needed to provide services, maintain continuity, resolve disputes, meet legal or contractual obligations, and protect our systems. Information that is no longer needed should be deleted or anonymized when practical.

Security

We use reasonable administrative and technical safeguards appropriate to the systems we operate, including access controls, least-privilege practices, authentication controls, backups, and security-oriented maintenance where applicable. No website, network, or storage system can be guaranteed completely secure.

Your choices and requests

You may contact us to ask about personal information associated with you, request corrections, or request deletion when applicable. Some information may need to be retained for legal, security, contractual, accounting, or legitimate business reasons.

You can also use the site’s Cookie Settings to control optional browser-based features. Necessary cookies required for security, login, or requested services cannot be disabled through that control.

Children

This website and our business services are intended for businesses and adults. They are not directed to children under 13, and we do not knowingly seek personal information from children under 13 through this website.

Third-party websites and services

Our website may link to third-party websites or services. Their privacy practices are controlled by those third parties, not by People First Computers. Review their policies before providing personal information to them.

Changes to this policy

We may update this policy as our website, services, integrations, or legal obligations change. The effective date at the top of this page will be updated when material changes are made.

Contact

For privacy questions or requests, use the People First Computers Contact page or call 407-214-4114.